Bagels On Bartow

The food and service are always good, but prices have gone up so much that's its not worth it. I ordered a bagel with cream cheese and lox and a protein platter with cheese(no potatoes and bread). The cost was$24.50. My husband commented on how they've become cheap with the lox. We understand prices have gone up but we shouldn't pay more to get less.

Came in at about 9:30am-9:40am on a Wednesday place was busy. Decided to order anyway thinking it would be quick since the menu is pretty simple. The gentleman taking orders at the register was nice and I ordered right away, but he seemed overwhelmed. Most likely because the place is disorganized. I own a restaurant and have worked in high volume delivery and takeout places; I’m telling you now their takeout/delivery and order taking process is all over the place, it’s a mess. Waited about 15-20 minutes for an egg and cheese on a roll and a bacon, egg and cheese on an everything bagel. Felt like a long wait in my opinion for simple sandwiches. Food Flavor was underwhelming and I paid $11.50 for both sandwiches which is overpriced for Bronx prices honestly and also how bad the food was. Lastly, the owners are very nice, but that shorter Latina/Hispanic girl that works there is very rude and always has an attitude. She’s there every time I’ve been and she’s never been any different, worst employee in terms of customer service, but she does work hard so I’ll give her that. You’re better off going to Capri Deli on the other side of the shopping mall. Food’s better and customer service is much nicer.

Great service n fast paced with the clients, but i have noticed that the quality of their bagels is not the same, it's poor now. Don't know who is baking the bagels now, but they don't taste as good as before, specially the cinnamon raisin bagels, don't have but two raisings inside n the dough is hard n has no taste. Two days ago i got 15 bagels n my family was disappointed. Please don't change the quality of your bagels, raisins are not that expensive.